This Shipping Policy outlines how Atozvapor processes and delivers orders placed through our website.
1. Shipping Coverage
We currently ship only within Pakistan. We do not offer international shipping at this time.
2. Delivery Methods
Depending on your location, orders are delivered via:
The delivery method for your order will be determined based on your city and order details.
3. Order Processing Time
4. Estimated Delivery Time
Delivery timelines are estimates only and may be affected by courier delays, weather conditions, public holidays, or other unforeseen circumstances.
5. Shipping Charges
6. Age Verification on Delivery
As our products are restricted to individuals 18 years and older, the delivery rider/courier may request proof of age (CNIC or valid ID) at the time of delivery. We reserve the right to refuse delivery if the recipient cannot verify their age.
7. Order Tracking
Once your order is dispatched, you will receive tracking details (where applicable via courier) through [Insert method, e.g., SMS/WhatsApp/Email] to track your shipment status.
8. Failed Delivery Attempts
If delivery cannot be completed due to an incorrect address, unavailability of the recipient, or refusal to provide age verification, the order may be returned to us. Re-delivery charges may apply.
9. Damaged Shipments
If your order arrives visibly damaged, please refuse the delivery or report it to us within 48 hours with photo/video evidence. Refer to our Refund & Return Policy for further details.
10. Contact Us
For any questions regarding these Terms & Conditions, contact: